Sustainability To continue to be a company trusted by society, We will fulfill our corporate responsibilities.

We thrive to fulfill our social responsibilities and continue to be a company trusted by society.

Concept and Promotion System

We support the development of pharmaceuticals and medical devices through contracted clinical trials. We are involved in the development of new drugs and, given the nature of our business, where human resources are the greatest management resource, we place particular emphasis on compliance, quality assurance, information security, and human capital.
As social demands for Corporate Social Responsibility (CSR) increase further, more systematic, and balanced CSR activities are necessary. To strengthen CSR, we will strive to continuously improve our CSR activities in accordance with the ISO 26000 Guidance on Social Responsibility, conducting operations in accordance with international standards.

CSR Activities Framework

Basic Philosophy

We contribute to the development of the healthcare industry through the creation of valuable solutions. Our Mission

CSR Priority Activities


Risk and Compliance office plays a central role in promoting the development of systems and measures to ensure thorough compliance. We create various regulations, conduct training, and disseminate information as part of our efforts to comply and fully understand laws and regulations.

Quality Assurance Activities

In CRO business, it is particularly important to ensure stable service quality. At EPS, the Quality Management Committee takes the lead in examining issues, improving the quality management system, and raising employee awareness through educational training.

Quality Policy
Certification ISO 9001:2015/JIS Q 9001:2015 ISO 9001:2008/JIS Q 9001:2008 認証ロゴ
Certified Company EPS Corporation
Scope CRO business for pharmaceuticals, medical devices, regenerative medicine products, and food for specified health uses.
Expiry Date December 8, 2024

ISO 9001:2008/JIS Q 9001:2008 認証ロゴ

Information Security

In the CRO business, we handle customer`s drug development and patient information. Therefore, information security is of utmost importance.
At EPS, the Quality Management Committee plays a central role in examining measures to reduce information security incidents, improving the information security management system, enhancing security, and improving the security literacy of employees through educational training.

Certification ISO/IEC 27001:2013/JIS Q 27001:2014 SO/IEC 27001:2013/JIS Q 27001:2014 認証ロゴ
Certified Company EPS Corporation
Scope CRO business for pharmaceuticals, medical devices, regenerative medicine products, and food for specified health uses.
Expiry Date December 8, 2024

SO/IEC 27001:2013/JIS Q 27001:2014 認証ロゴ

Human Capital

With our main business being clinical trial supervision and the provision of specialists, human resource is our most important management resource.
We consider human resources to be our company's biggest asset and have been focusing on its development from a very early stage. We have established a training system based on general training, specialized training, and in-house training to provide highly skilled and business-oriented human resources.

Training Structure Overview
  • General Training
    • Business manner as a member of the society
    • Basic work performance and management skills
    • Personnel evaluation
    • Tier-specific training to improve management skills required at each level and to recognize expected roles
    • Related training for specific purposes such as CSR, compliance, FCPA, language, etc.
  • Specialized Training
    • Training aimed at acquiring specialized knowledge necessary to perform duties in CRO operations, such as scientific and clinical knowledge, knowledge of laws and regulations, and specialized techniques and skills.
    • Company-wide specialized training shared by all job categories as basic training and job-specific specialized training for each job category.
  • In-house Training
    • In addition to the above, education and training necessary for each division and department are also provided.

EPS Group's Social Contribution Activities

Disaster Relief (EPS Holdings, Inc.)

Specified non-profit organizations (NPO) activities support.
In response to our employees' desire to make continuous contributions to society outside of our business, we have joined NPO Japan Platform, which we support through donations.
All of us hope we can be of help to those affected by natural disasters to regain a healthy daily life as soon as possible.
Established in 2000, Japan Platform (JPF) is an international emergency humanitarian aid organization, conducting such aid through a tripartite cooperation system where NGOs, business communities, and the government work together.


Staff doctors from NGOs affiliated with Japan Platform treat typhoon victims in Vanuatu (C) HuMA

Employment of People with Disabilities (EPBiz Co., Ltd.)

Operation of a special subsidiary business for employment of people with disabilities (approved on October 19, 2018).
With EPS Group`s vision of contributing to the healthcare industry, we have launched HATARAKU LAB., an environment in which people with disabilities can work performing a variety of tasks. HATARAKU LAB. is a place where people with disabilities gather, join forces, and unite their efforts.

Think together. Work together. Laugh together.

  • Creating work that matches everyone’s way of life.
  • Creating a place of harmony where a wide variety of people can gather and participate in society.
  • Creating a new way of working and a new workplace.
Employment of People with Disabilities

HATARAKU LAB. staff members working on a farm in Kumagaya, Saitama Prefecture

Comprehensive Collaborative Agreement with Local Governments (EPS Corporation)

We have signed a comprehensive cooperation agreement with Tsuchiura City, Ibaraki Prefecture, mainly in the areas of healthcare and social welfare.
In recent years, there has been a growing trend of collaboration among local governments, companies, and organizations to solve social issues such as population decline and super-aging society. The purpose of this agreement is to contribute to disaster response and health improvement in Tsuchiura City by effectively utilizing the knowledge, human and material resources owned by EPS corporation and Tsuchiura City and promoting various projects to respond to regional issues quickly and appropriately.

Comprehensive Collaborative Agreement with Local Governments